General purchasing conditions

PURCHASE CONDITIONS

We invite you to review the general purchasing conditions that regulate the offer and purchase of Localtree Online Services SLU services, through the online store included on this website.

By using this website you are bound by these conditions, so we recommend that you read them carefully. If you do not agree with them, you must leave the website.

A. PRELIMINARY PROVISIONS
These purchase conditions are applicable to all brand services that have been carried out through the website. www.wepleia.com (hereinafter “website”).

By placing an order, you warrant to us that you are over 18 years of age and have the legal capacity to enter into binding contracts.

Orders may only be placed to purchase merchandise without the intention of resale. Any resale or distribution of services purchased through the website is strictly prohibited.

We reserve the right to cancel fraudulent, false or speculative orders, as well as those orders that have been requested by a client with whom there may be a difference/controversy in previous orders, or when there are reasonable doubts that may lead us to believe that the customer is violating any of the specified purchase conditions or is participating in any criminal activity.

We may update these purchasing conditions, as well as the legal notice at any time. You can always consult and print the updated version of both texts by clicking on the links “Purchase Conditions” and “Legal Notices”.

User obligations

As a user, you are obliged to communicate to Localtree Online Services SLU all the data necessary to access and use the services of this website. These must be true and current and you agree that we may use them to contact you if necessary.

It is essential that you provide all the information that we classify as mandatory, since, if you do not do so, we will not be able to process your order.

The user must make appropriate use of the services included in the website, always in accordance with the legal system and will not carry out any activity that hinders or interferes with its operation.

Security measures

We will put in place all reasonable mechanisms available to us to ensure that your personal data is kept secure at all times. However, you agree that no data transmission over the Internet can be guaranteed to be secure from access by unauthorized recipients and we cannot be held liable for any breach of security unless it is due to our negligence.

Likewise, you must adopt the necessary security measures, both personal and material, to maintain the confidentiality of your username and password and immediately notify us of the loss, misplacement, theft, theft or illegitimate access to your username and password, as well as as its knowledge by third parties.

B. CONDITIONS APPLICABLE TO ORDERS
All services offered on this website are sold directly by Localtree Online Services SLU, with CIF B13710397 and at Av. Paral.Lel 54, 3-1, 08004, Barcelona.
Purchase procedure
You can navigate the website until you find the desired services. Once located, by clicking on it you will access all the detailed information offered by the website. From there you can add the service to your purchase.
Availability

All orders are subject to availability. We are not responsible for the lack of existence or unavailability of the services.

Please consult the selection of services available for sale through the website, as not all services that we may offer on our website or other types of presentations are available for this type of sale.

If a service is not available once the order has been placed, you will be informed as soon as possible by email or telephone and the order will be cancelled.

If you have any questions, it is recommended to contact customer service.

C. CONTRACT WITH LOCALTREE ONLINE SERVICES SLU, AND ACCEPTANCE OF ORDERS

The order will not be accepted by us until the amount has been charged to your account. After confirming the purchase, you will receive an email as acknowledgment of receipt, but this will not imply that the order has been accepted, since they will be subject to our subsequent verification and acceptance.

We will confirm acceptance of the order in an e-mail in which we will inform you that the order is being sent. Only at that time will the contract between you and us be formalized, and only for the services listed in said shipping confirmation.

The contract can be concluded in Spanish, Catalan or English.

CI Order confirmation and cancellation

Prior to completing the order on your part on the website, you will be able to review all the details associated with it (amounts broken down into all the necessary headings – taxes, transportation costs, selection of items, etc.), and you will be able to correct the that you consider necessary.

After confirmation, it will not be possible to modify or cancel the order through the website, you must contact us.

C. II. Currency, taxes and price

In accordance with current legislation, all purchases from our website will be subject to value added tax, with the exception of the Canary Islands, Ceuta and Melilla. The applicable rate will be the one legally in force at all times.

All prices are shown in euros (€) and must be considered the final price to be paid by the client (VAT included).

C. III. Payment method and security

Any order placed must be paid immediately after order confirmation. Only orders will be placed for which payment has been completed and verified. Payment must be made by credit and debit card (issued by an entity with headquarters in Spain), deposit into account and bank transfer.

The prices applicable to each service will be those published on the website and applied automatically by the contracting process in the last phase of the contract. The client assumes that in any case the economic valuation of some of the services may vary in real time. In any case, this will always be previously communicated to users.

The user may use the following payment methods to pay for the services acquired through the Website:

– Credit card, through a payment gateway (Virtual POS): In this case, the User and purchase data will be entered and transmitted directly by the User to the entity that owns the gateway. These data will not be saved or manipulated by us, but will be registered directly in the payment gateway of the corresponding financial institution. For greater security, we will use a Secure Electronic Commerce Authentication Service, a system established by Visa / Mastercard / Eurocard, by which the client is authenticated before his issuing bank and the merchant is authenticated before his acquiring bank. The amount of the order will be charged to your card, so you must tell us the number, the expiration date, as well as the security code CW2 (on the back of your card). If your card is secured, you will be asked for the relevant security codes. The buyer can pay for their order through the Redsys Processing Services banking gateway.

The charge will be carried out in real time through this payment gateway. In the event that the charge cannot be carried out finally (for any reason), the order will be automatically cancelled.

– Bank Transfer / Deposit into account: Any payment made to the provider will entail the issuance of an invoice in the name of the registered user. Said invoice will be automatically sent to the email address provided by the user, or sent along with the purchased service.

For any information about the order, the user will have the provider's customer service telephone number which is +34 telephone 6213371000 via email to the email address info@wepleia.com

C. IV. Discount Codes

Promotional codes may be offered from time to time resulting in a discount on one or more services, an entire order or shipping service.

The conditions of use relating to any discount code will be specified at the time of issue. However, these terms and conditions apply to all promotions, competitions and discount codes from our company (unless otherwise stated):

  • – Only one promotional code can be used per order.
  • – A promotional code cannot be used after an order has been placed.
  • – Withdrawal, Exchanges and Returns Policy Based on the Supplier's Policies. In accordance with the right of withdrawal and returns of article 102 of RDL 1/2007, the consumer has the right to withdraw from the contract under the following conditions, taking into account the specific cancellation and refund policy of each supplier.

  • Period for Exercise of the Right of Withdrawal: The right of withdrawal can be exercised without the need for justification within a period of 14 calendar days. However, due to the nature of our services, which may require the purchase of specific materials or preparations in advance, this right may be limited or not applicable depending on the cancellation and refund policies of each provider.
  • Way to Exercise the Right of Withdrawal: To exercise the right of withdrawal in services purchased at www.wepleia.com, contact our Customer Service by sending an email to info@wepleia.com. The request must be sent before the end of the corresponding period and will comply with the conditions established by the service provider.
  • Consequences of Withdrawal: If withdrawal is applicable, all payments received will be refunded, without undue delay and, at the latest, 14 calendar days from the date of notification of withdrawal. The refund will be made using the same payment method used in the purchase, without incurring additional costs.
  • Additional considerations: It is important to note that, due to the nature of the services offered, in some cases the law of withdrawal may not be fully applicable if specific preparations or purchases of material have been made to carry out the activity. In these cases, the cancellation and refund policies of the respective provider will apply, which will be clearly detailed in the description of each activity.
For more information, you can consult our complete policy here and use the following withdrawal form: Withdrawal Form.
D. Dispute resolution
Online dispute resolution in consumer matters in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/
E. PARTIAL NULLITY

If any part of these conditions of services is contrary to law and, therefore, invalid, this will not affect the other provisions in accordance with the law. The parties undertake to renegotiate those points of the conditions of service that are void and to incorporate them into the rest of the conditions of service.

F. MODIFICATION OF THE GENERAL CONDITIONS OF SALE

Localtree Online Services SLU, reserves the right to modify the general conditions of sale without prior notice, and may change, delete or add both the content and services provided through it and the way in which these appear to be presented or located on its website. servers.

These changes must be accepted by the user each time a purchase is made through the website.

Clients who do not agree with the modifications to the general conditions must notify them and, as of the date on which the new version comes into effect, must stop using the website services.

In the event that some of the terms of the general conditions of sale are declared illegal or unenforceable by a court decision, the other provisions will remain in force.

G. APPLICABLE LAW AND JURISDICTION

This site is located and operated in Spain. All matters relating to this site are governed by Spanish laws and are subject to the jurisdiction of the competent Courts and Tribunals of Spain, without the application of conflict of law principles.

In those cases in which the client does not have the status of consumer or user, or has a domicile outside of Spain, he or she will submit to the national Courts and Tribunals, expressly waiving any other jurisdiction that may apply to them.

If the user decides to use or consult this site outside of Spain, they must keep in mind that they do so on their own initiative, and that they are responsible for compliance with the relevant laws.

This contract will come into force and take full effect from the moment the client or user accepts it.

This contract, and, therefore, the general conditions it incorporates, together with the annexes (if any), in addition to being read on this website, can be stored, archived and reproduced by the usual electronic or computer means.